We understand that clear and straightforward processes for managing your funds are important. At Spinsbro, we aim to provide a secure and efficient experience for both depositing funds and withdrawing your winnings. This guide outlines the steps involved and key details you should be aware of.
Once you have logged into your Spinsbro account, navigating to the deposit section is simple. You will find a range of payment methods available to suit your preferences. We recommend reviewing the available options to choose the one that best fits your needs.
We support various payment methods, including fiat options and cryptocurrency. While specific minimum and maximum deposit limits for each method are not detailed here, the platform will display these details at the time of your transaction. All deposits are processed securely.
Requesting a withdrawal follows a similar user-friendly process. Before you can withdraw funds, we require you to complete our Know Your Customer (KYC) verification process. This is a standard security measure designed to protect your account and comply with regulatory requirements.
The required documents for KYC typically include Proof of Identity (e.g., passport, driver's licence), Proof of Address (e.g., utility bill, bank statement), and Proof of Payment Method. These documents can be submitted via email to support@spinsbro.com.
We are committed to providing a smooth transaction experience. If you encounter any delays or issues with a deposit or withdrawal, please do not hesitate to contact our support team. They are available 24/7 via live chat directly on the Spinsbro website or can be reached by email at support@spinsbro.com for any queries.
| Aspect | Details |
|---|---|
| KYC Requirement | Required before withdrawal processing. Documents can be submitted via email to support@spinsbro.com. |
| Monthly Withdrawal Limits | Varies by VIP level: AU$1,600 (Levels 0/1) up to AU$32,500 (Level 5). |
| Support Availability | 24/7 via Live Chat and Email (support@spinsbro.com). |
Our aim is to ensure you have all the necessary information to manage your funds with confidence at Spinsbro. We prioritise security and transparency in all financial operations.