Understanding Our VIP Club and Loyalty Program
At Spinsbro, we value your continued engagement. Our VIP Club is designed to reward players for their ongoing activity, offering escalating benefits as you progress through distinct tiers. This program is built around earning Experience Points (XP) through real-money wagers, which are then used to advance your standing within the club.
How to Earn and Progress
Your journey in the Spinsbro VIP Club begins the moment you start playing with real money. For every wager placed, you accumulate XP. The primary mechanism for moving between tiers is the accumulation of these XP points. While specific conversion rates for every game type are detailed in our full terms, the core principle is that your real-money play directly contributes to your VIP level.
VIP Tiers and Their Benefits
We have structured the VIP Club into six progressive tiers. Each tier unlocks a more comprehensive set of advantages, aiming to enhance your overall gaming experience and provide tangible rewards. These benefits include increased cashback percentages, higher withdrawal limits, and access to dedicated support personnel.
| VIP Tier | XP Required | Weekly Cashback | Monthly VIP Cashback | Monthly Withdrawal Limit | Key Perks |
|---|---|---|---|---|---|
| Newbie (Level 1) | 0 XP | 10% up to C$296 | N/A | C$1,500 | Live Chat Support, Level-up Bonus €10 |
| Level 1 (Level 2) | 1,000 XP | 10% up to C$370 | N/A | C$1,500 | Live Chat Support, Level-up Bonus €10 |
| Level 2 (Level 3) | 5,000 XP | 10% up to C$741 | 5% | C$4,040 | Priority Live Chat, Level-up Bonus €20 |
| Level 3 (Level 4) | 15,000 XP | 10% up to C$1,037 | 6% | C$4,850 | Personal Account Manager (Email), Priority Live Chat, Level-up Bonus €80 |
| Level 4 (Level 5) | 50,000 XP | 10% up to C$1,481 | 8% | C$22,500 | Personal Account Manager, Priority Live Chat, Level-up Bonus €150 |
| Level 5 (Level 6) | 150,000 XP | 10% up to C$2,221 | 10% | C$30,000 | Dedicated Account Manager (Preferred Messenger/Email), Priority Live Chat, Level-up Bonus €250 |
Ongoing Benefits and Program Mechanics
- **Weekly 'Coin Rain' Cashback:** All VIP tiers benefit from a weekly cashback of 10% on net losses, capped at a specified amount per tier, automatically credited to your account.
- **Monthly VIP Cashback:** Introduced at Level 2, this feature provides an additional percentage of cashback on your net losses, paid out between the 1st and 3rd of each month.
- **Level-Up Bonuses:** Upon reaching a new VIP tier, you will receive a bonus credited to your account.
- **Withdrawal Priority:** From Level 2 onwards, your withdrawal requests are processed with increased priority.
- **Personal Account Managers:** Starting at Level 3, you gain access to a dedicated account manager who can provide personalized support and assistance.
Your VIP status is maintained as long as you continue to meet the XP requirements for your current tier. Should your activity level decrease, your tier status will adjust accordingly. The benefits described are standard across our platform for Canadian players.