Spinsbro

Your Privacy at Spinsbro

At Spinsbro, we are committed to transparently handling your personal information. This section outlines how we collect, use, and protect your data, in line with our responsibilities as a licensed operator.

Who Controls Your Data

The entity responsible for your personal data is Spinsbro.

Categories of Personal Data We Collect

  • Contact information, such as your name, email address, and phone number.
  • Account details, including your username and password.
  • Transaction history, covering deposits and withdrawals.
  • Game activity, such as the games you play and your betting patterns.
  • Information required for identity verification (KYC), including government-issued documents.
  • Technical data gathered through cookies and similar technologies, such as your IP address and browser type.

Purposes and Legal Bases for Processing Your Data

Purpose of ProcessingLegal Basis
Account registration and managementPerformance of a contract
Processing your bets and facilitating transactionsPerformance of a contract
Complying with legal and regulatory obligations (e.g., anti-money laundering)Legal obligation
Providing customer support and responding to your queriesPerformance of a contract
Improving our services and user experienceLegitimate interests
Marketing communications (where you have consented)Consent
Verifying your identity and ageLegal obligation

Cookies and Similar Technologies

We use cookies to enhance your browsing experience on Spinsbro. These include essential cookies for site functionality, performance cookies to understand how you use our services, and marketing cookies if you have provided consent. You can manage your cookie preferences through your browser settings.

Data Sharing

We share your data with trusted third parties only when necessary. This includes:

  • Payment providers for processing your deposits and withdrawals.
  • Game studios that supply our game library, to ensure game functionality and track performance.
  • Regulatory authorities and law enforcement agencies when required by law.
  • Third-party service providers who assist us in operating our platform, such as for IT support or data analytics, under strict confidentiality agreements.

Data Retention Periods

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and regulations. For example, financial transaction data and identity verification documents are kept for a period mandated by gaming and anti-money laundering regulations.

Your Rights Regarding Your Data

You have several rights concerning your personal data:

  • The right to access your personal data.
  • The right to rectify inaccurate data.
  • The right to request the erasure of your personal data.
  • The right to restrict the processing of your data.
  • The right to object to processing based on legitimate interests.
  • The right to data portability.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with a supervisory authority.

Contacting Us About Your Privacy

For any questions or to exercise your rights regarding your personal data, please contact our Data Protection Officer at privacy@spinsbro.com.