Playing Responsibly at Spinsbro

At Spinsbro, we believe that casino entertainment should be enjoyable and controlled. We are committed to providing a safe environment for all our players. Understanding and utilising the tools available is a key part of a positive gaming experience. This section outlines how to maintain control and where to find support if needed.

Understanding Responsible Gambling Tools

We offer several tools to help you manage your gameplay. These are designed to be easily accessible and can be adjusted to suit your preferences. Setting limits and understanding your play patterns are fundamental to responsible gaming.

• **Deposit Limits:** You can set daily, weekly, or monthly limits on the amount of money you can deposit. This helps manage your budget effectively.
• **Session Reminders:** These alerts can be set to notify you at regular intervals during your gameplay, helping you keep track of time spent playing.
• **Self-Exclusion:** If you feel you need a break from gambling, you can request to be excluded from accessing your Spinsbro account for a specific period or indefinitely. This can be arranged by contacting our support team via email at support@spinsbro.com.

Recognising Signs of Problem Gambling

While most players enjoy casino games in moderation, it is important to be aware of potential signs that gambling may be becoming a problem. These can include, but are not limited to:

• Chasing losses or trying to win back money that has been lost.
• Spending more time or money on gambling than originally intended.
• Neglecting work, family, or social responsibilities due to gambling.
• Feeling restless or irritable when attempting to cut down or stop gambling.
• Gambling to escape from problems or relieve feelings of stress or anxiety.

If you recognise these signs in yourself or someone you know, seeking professional help is a positive step.

Support Organisations in New Zealand

We have a responsibility to our players, and we want to ensure you have access to resources should you need them. The following organisations offer confidential support and advice for gambling-related issues in New Zealand:

• **Problem Gambling Foundation of New Zealand:** Provides free, confidential counselling and support services for individuals and families affected by problem gambling. You can reach them at 0800 664 262.
• **Gambling Helpline New Zealand:** Offers a free national helpline and online chat service for confidential support and information regarding gambling problems. Contact them at 0800 664 262 or visit gamblinghelpline.co.nz.
• **Te Ara Whitiki (Ministry of Health NZ):** This government resource provides information and links to services for those experiencing gambling problems. You can find information on their website regarding gambling addiction and pathways to help.

We encourage you to use these resources if you feel you need assistance. Playing responsibly is paramount to enjoying the entertainment we provide.