Understanding Your Privacy with Spinsbro

At Spinsbro, we are committed to handling your personal information with care and transparency. This section outlines how we collect, use, and protect your data to ensure you can play with confidence.

Who Controls Your Data?

Spinsbro acts as the Data Controller. This means we are responsible for determining the purposes and means of processing the personal data we collect from you.

Categories of Personal Data We Collect

• Contact information: This includes your name, email address, and phone number, necessary for account management and communication.
• Identification data: Such as your date of birth and government-issued ID details, required for age verification and compliance.
• Payment details: Information related to your transactions, including payment method and transaction history, to process deposits and withdrawals securely.
• Gameplay data: Records of your gaming activity, bet history, and game choices, used to enhance your experience and for responsible gambling monitoring.
• Technical information: Your IP address, browser type, and device identifiers, collected for security and platform optimisation.

Purposes and Legal Bases for Data Processing

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, understand how our site is used, and for security purposes. You can manage your cookie preferences through your browser settings.

Data Sharing with Third Parties

We may share your data with trusted third-party service providers to facilitate our operations. This includes:

• Payment providers: To process your deposits and withdrawals securely.
• Game studios: To ensure the correct functioning and auditing of casino games.
• Regulatory bodies and law enforcement: When required by law or to prevent fraudulent activity.

Data Retention Periods

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by legal and regulatory obligations. For example, transaction data is retained for a specified period to meet financial reporting standards.

Your Rights Regarding Your Data

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any inaccurate personal data.
• Right to erasure: You can request the deletion of your personal data under certain conditions.
• Right to restrict processing: You can ask us to limit how we process your data.
• Right to object: You can object to certain types of data processing.
• Right to data portability: You can request to receive your data in a structured, commonly used format.

Contact Us for Privacy Matters

If you have any questions about our privacy practices or wish to exercise your data rights, please contact our Data Protection Officer at support@spinsbro.com.